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Frequently Asked Questions

FAQ – Frequently Asked Questions about How? What? When? Why? USPS or ups shipping cost or etc.

How to search for products?

arch for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the fewer products you will get on the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

Do I need to create an account to place an order?

It’s not a must: you can place your order even if you don’t have an account or aren’t logged in.

How do I place an order?

On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.
As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.
You will see the list of items you’re ordering and will be able to remove, add, or edit anything if necessary.
Make sure your shipping details are filled incorrectly and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.

How are shipping costs calculated?

Shipping costs are calculated based on shipping method (air, sea, or land) and product weight/volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

An item is missing, wrong, or damaged in my package. What should I do?

We’re sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell us all the order details so that we could sort it out for you.

Can I buy your items and send them to someone as a gift?

Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!

Can I change or cancel my order?

Yes, if your order has been paid and you need to change or cancel it, you can do this within 12 hours of placing it.
To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email.

How do you protect my personal details when I register and check out?

We offer the highest security possible at all times to make sure the online transactions keep your personal information safe.
Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  1. The item you ordered did not arrive within the time promised by the seller.

  2. The item you received was not as described.

  3. The item you received that was assured to be genuine was fake.

Frequently Asked Questions on this page contains much of the more frequent questions our customers ask. But you if have a question which missing from our FAQ, you may contact us as soon as possible to be a satisfying answer to the question missed on this page. Most of the questions on our Frequently Asked Questions – FAQ page are fully covered with deep answers. So if you would like to be more deeply informed, please write us via the contact us page or directly to the email at support@zingycar.com

zingycar | Frequently Asked Questions | faq | USPS shipping cost | ups shipping cost

usps shipping cost | ups shipping cost | FAQs | FAQ

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